Electric Bike FAQ’s

A little extra boost can lead to incredible possibilities. When you ride an electric bike, there is no ride too long, no hill to steep and no place your legs can’t take you. Ditch the daily traffic jam, get more exercise and feel great about treading more lightly on the planet. And best of all – have a ton of fun along the way.

How do e-bikes work?

E-bikes are not electric motorcycles. They don’t have a throttle and they require your input to make them move forward. E-bikes use pedal-assist motors. As you pedal, sensors on the bike detect your effort and adjust the motor’s power accordingly. You can choose from different levels of pedal assist, which range from a gentle boost to maximum support. This means the motor will give you more help when you need it, like climbing hills or accelerating.

In Australia, E-Bikes are governed to 27km/h. This means you can still ride them on shared bicycle and walking paths. It keeps everyone safe and extends the run time of your battery.

How far can they go?

The size of the battery, terrain and assistance level of the motor will determine how far you can ride your e-bike. Most e-bikes will get between 40-180km in a single charge.

What e-bikes do we sell

We offer a wide selection of e-bikes from top brands, including road bikes, fat bikes, and even trikes, all equipped with advanced electric motor and battery systems. Our e-bikes come with two main types of motors: hub drive and mid drive. Hub drive motors are integrated within the wheel hub, providing direct power to the wheel. They are often more affordable and suitable for everyday riding. Mid drive motors, positioned at the crank area, use strain gauges to measure your pedaling effort and deliver precise, powerful assistance. These motors generally offer more torque, making them ideal for mountain biking or heavier bikes.

In terms of batteries, most e-bikes come with a standard 250Wh battery, which balances range and weight. However, for those needing extended range and longer rides, we offer larger batteries with capacities of 400Wh, 650Wh, and 850Wh. The higher the watt-hour (Wh) rating, the longer your bike will run on a single charge. While 250Wh doesn’t equate to 250 hours of use (as motors typically consume more power), it gives a good idea of battery life relative to the motor’s power consumption. Whether you need a road bike, fat bike, or trike, and whether you prefer a hub or mid drive motor, we have the right e-bike to fit your needs.

What are the benefit for buying an E-bike from KD Cycles

When buying an E-bike from KD Cycles we offer all in house tech support. At KD Cycles, we dont offer what we can’t fix. Some brands often send e-bikes away for weeks at a time to repair them. That’s not the case when you buy from us. Whether this be updating the system or diagnosing any potenial problems we have also the tools and knowledgable staff for all our major brands.  Most of our brands offer phoen apps to download. This allows you to do the maintenance yourself, gather information about your bike, and track your rides too. Lastly, we offer guided test rides to help the customer get a feel for a bike. We have various terrain by our shop which we take the customer on to help them understand the various technology that helps them.

Charging your E-bike

When you buy an E-bike from KD Cycles, you recieve a charging cable. It often takes 4 hours from dead to charge a battery to 80% (the last 20% often takes a while). The charger comes with a regulator to essential not over charge the battery and cause any unforeseen accidents. This means you can leave the charger on the bike for longer than the battery needs without needing to worry! We still recommend that with our chargers you dont leave them on the bikes for excessive amounts of time (Like other tech). Lithium ion batteries can run to dead, but excessively doing so may cause the battery health to decrease, keeping some charge is better than none!

Can e-bikes operate in the rain? 

Yes, our e-bikes are designed to operate all year round.

Have more questions.

We live and breath bikes! And we’re more than happy to answer any queries or questions you might have about getting on a new e-bike.

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